Welcome to Lovelue Terms of Use. These terms of use set forth the general terms and
conditions of your use of the lovelue.com website and any of its related
products and services. This Agreement is legally binding between you
and this Website operator. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms
“User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not
agree with the terms of this Agreement, you must not accept this Agreement and may not access
and use the Website and Services. By accessing and using the Website and Services, you
acknowledge that you have read, understood, and agree to be bound by the terms of this
Agreement. You acknowledge that this Agreement is a contract between you and the Operator, even
though it is electronic and is not physically signed by you, and it governs your use of the Website and
Services.
Before you start using Lovelue website and services, we need to talk about the rules. So, take a
minute to read these rules because once you start using Lovelue, you agree to follow our Terms of
Use, Privacy Policy and Cookie Policy. If you don’t agree with our terms, please do not use our
services.
We may make changes to this Agreement and to the Service from time to time. We may do this for a
variety of reasons including to reflect changes in requirements of the law, new features, or changes
in business practices. The most recent version of this Agreement will be posted on our website, and
you should regularly check for the most recent version. If you continue to use the Service after the
changes become effective, then you agree to the revised Agreement.
1.Lovelue Rules
In order to create an account on Lovelue, you must:
2.Your Account
In order to use Lovelue, you need to sign up via your e-mail address and password. Please refer
to our Privacy Policy and Cookie Policy to see what information we collect from you and how we
use it.
Remember, you are responsible for maintaining the confidentiality of your login credentials you
use to sign up for Lovelue, and you are solely responsible for all activities that occur under those
credentials. If you suspect any unauthorized activity on your account, please immediately
contact us.
3.Modifying and Termination
Lovelue is continuously working on making the service better and adding features that you'll
enjoy. We might introduce new things or improve existing ones. Occasionally, we may remove
some features too. If these changes don't significantly have an impact on you, then we might not
inform you in advance. In rare cases, we might need to temporarily stop the entire service, but
we will try to let you know in advance unless urgent safety or security issues prevent us from
doing so.
You can always terminate your account under ‘Settings’ in the Service.
Lovelue can terminate your account at any time without warning if it thinks that you broke the
rules outlined in the agreement or any third-party rights. If this happens, you won't get a refund
for any purchases you made.
This agreement is no longer valid after your account is terminated
4.Safety
While Lovelue aims to promote a respectful experience for members by incorporating features
like the ’Chat’, where members can communicate only if they both express interest, it's
important to note that Lovelue is not accountable for the behavior of any member on or off the
platform. It's advised to be cautious in all interactions, especially if you choose to communicate
or meet outside the service. Please keep your financial information secure and do not share it
with other members on the platform.
You are solely responsible for your interactions with other members. It's crucial to understand
that Lovelue doesn't conduct criminal background checks or inquire into the background of its
members. Lovelue makes no assurances regarding the conduct or compatibility of its members.
5.Rights
Lovelue gives you a personal and non-exclusive license to use the Service worldwide. This license
allows you to enjoy the benefits of the Service as intended by Lovelue and outlined in this
Agreement. However, this license can be revoked if you engage in certain actions, including using
the Service for commercial purposes without Lovelue's written consent, use or develop any
third-party applications that interact with the service or members content without our written
consent, reproducing copyrighted material without permission, implying endorsement by
Lovelue, using automated tools to access the Service, interfering with the Service's functionality,
compromising its security, or violating other terms listed in this Agreement.
Lovelue reserves the right to investigate and take legal action against any unauthorized or illegal
use of the Service, including terminating your account.
When you create an account on Lovelue, you give it the right to use, store, and distribute
information you authorize as well as any content you post on the Service. This includes the right
to host, display, reproduce, and modify your content. While Lovelue's license to your content is
generally non-exclusive, it becomes exclusive for derivative works created through the use of the
Service.
The license Lovelue has for your content is limited to operating, developing, providing, and
improving the Service.
You acknowledge that the information you provide during account creation is accurate, and you
have the right to post the content on the Service. Any content you place on the Service may be
viewed by other members and visitors.
Lovelue reserves the right to monitor and delete any content that violates the Agreement or may
harm the Service's reputation. Respectful communication is expected with customer care
representatives, and inappropriate behavior may lead to account termination.
In exchange for using the Service, you agree that Lovelue may display advertising. Any
suggestions or feedback you provide to Lovelue may be used without compensation.
Lovelue may access, store, and disclose your account information and content if required by law,
to fulfill the agreement with you, or in good faith belief that it serves a legitimate interest, such
as complying with legal processes or protecting the rights and safety of the company and others.
6.Community Rules
When using the Service, you agree to the following:
Lovelue reserves the right to investigate and terminate your account without a refund if you violate this Agreement, misuse the Service, or engage in inappropriate or unlawful behavior, whether on or off the Service.
7.Report
While Lovelue has the authority to assess and delete content that breaches this Agreement, it's
crucial to note that the responsibility for such content lies solely with the member who posted it.
Lovelue cannot assure that all content will align with this Agreement. If you come across content
on the Service that violates this Agreement, kindly report it through Contact us.
8.Purchases
Generally.
Lovelue offers services for purchase through third-party payment
platforms ‘Stripe’ authorized by Lovelue. If you choose to make a purchase, you will be prompted
to confirm your purchase with the applicable payment provider, and your payment method (your
card) will be charged for the purchase you made, and you authorize Lovelue to charge you.
Free Trials.
Lovelue offers a free trial period of one month for all new users. When you start a paid subscription, it will renew automatically at the end of each period, and your Payment
Method will be charged unless you cancel. To avoid charges for the next subscription period, you
must cancel before the current subscription or trial period ends, as explained earlier. Deleting
your account will cancel your free trial. If you've previously had a free trial
you won't qualify for another free trial.
Subscriptions and Auto-Renewal.
Lovelue offers Auto-Renewal subscriptions only. When you purchase a subscription, your
subscription will renew at the end of the period, unless you cancel. To avoid being charged for
the next subscription period, you need to cancel before the current subscription period ends.
Deleting your account from the website will stop your subscription. You’ll receive notice of
any changes in the pricing you’ve subscribed to and will have the chance to cancel. If Lovelue
changes these prices and you don’t cancel, you agree to be charged at Lovelue’s current
subscription rates.
Unsuccessful Payment and Billing
If a payment fails, whether due to expiration, insufficient funds, or any other reason, and you
don't update your Payment Method details, terminate, or cancel your subscription, you are
accountable for any outstanding amounts. You give us permission to keep charging the Payment
Method, as it may be updated. This could lead to a modification in your payment billing dates.
Canceling Subscriptions.
If you purchased a subscription from Lovelue, you may cancel or modify your membership Method
via the membership settings under your profile. If you cancel your subscription, you can continue
using your subscription until the end of the last paid period, but (i) you will not be eligible for a
prorated refund, except as outlined in the “Refunds” subsection below, (ii) your subscription will
not renew after that period, and (iii) you won’t have access to Lovelue Services that were part of
your subscription. Lovelue or any third-party services will keep any charges made to your Payment Method until
you terminate or cancel your subscription.
Refunds.
In most cases, charges for purchases are nonrefundable, and there are no credits for partially
used periods. However, if you request a refund for a subscription within fourteen days of the
transaction date and if the laws in your jurisdiction allow for refunds, we may make an exception.
For subscribers in the EU or European Economic Area, local law grants you the right to a full
refund within 14 days of the subscription start date without the need to provide a reason. It's
important to note that this 14-day period begins when the subscription starts.
To request a refund:
You can request for a refund within the 14-days period by submitting a request via
Contact us tab
on Lovelue website and you will automatically receive an e-mail confirmation from Lovelue with
your case number, and we will refund you without undue delay and in any case within 14 days of
the date when we received notice of your decision to cancel the subscription. We will make such
refund using the same Payment method as used by you in the initial payment. No extra fees will
be charged to you as a result of the refund.
9.Procedure for Making Claims of Copyright Infringement
If you suspect that your work has been replicated and shared on the Service in a manner that constitutes a violation of copyright, kindly submit a request for content removal by contacting us at contact@lovelue.com. When reaching out to us regarding alleged copyright infringement, please ensure to include the following details:
Lovelue reserves the right to terminate the accounts of individuals who repeatedly engage in copyright infringement.
10. Disclaimers
The site, our content, and member content are all provided to you on an "as is" and "as available" basis, without any warranty of any kind, whether express or implied. This includes, but is not limited to, fitness for a particular purpose, title, or non-infringement. We make no guarantees regarding the compatibility of any matches. If applicable law does not allow the exclusion of these express or implied warranties, we provide the minimum warranty required by law. No advice or information, whether oral or written, creates any warranty, representation, or guarantee not explicitly stated in this section.
Moreover, we do not assure that the app or site will be uninterrupted, secure, or error-free, or that your use of them will meet your expectations. We do not warrant that the site, our content, member content, third-party content or any portion thereof, is correct, accurate, or reliable. Your use of the app or site is at your own risk, and you are solely responsible for your interactions with other members. Lovelue is not accountable for the conduct of any user, and we do not perform criminal background checks on our members.
11. Third Party Services
The Service might include advertisements and promotions provided by third parties, along with
links to other websites or resources. Lovelue does not take responsibility for the accessibility or
unavailability of these external websites or resources. If you decide to engage with third parties
accessible through our Service, their terms will dictate the terms of your relationship with them.
Lovelue bears no responsibility or liability for the terms or actions of these third parties.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Lovelue, its affiliates, employees, licensors, or service providers will not be held liable for any indirect, consequential, exemplary, incidental, special, punitive, or enhanced damages. This includes, but is not limited to, loss of profits, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses. Such damages may arise from: (i) your access to or use of, or inability to access or use, the service; (ii) the conduct or content of other members or third-party content, or following the use of the service; or (iii) unauthorized access, use, or alteration of your content, even if Lovelue has been advised of the possibility of such damages.
In no event will Lovelue's cumulative liability to you for all claims related to the service exceed the greater of the amount paid. It's important to note that some jurisdictions may not allow the exclusion or limitation of certain damages, so some or all the exclusions and limitations in this section may not apply to you.
13. Governing Law and Dispute Resolution
The commencement and governance of these terms shall be in accordance with, and subject to,
the substantive laws of Sweden, without consideration of its conflict of law principles.
Any dispute, controversy, or claim arising from or related to these terms, or its breach,
termination, or invalidity, shall be conclusively resolved through arbitration under the
administration of the Arbitration Institute of the Stockholm Chamber of Commerce ("SCC"). The
Rules for Expedited Arbitrations shall be applicable, unless the SCC, considering the complexity
of the case, the amount in dispute, and other relevant circumstances, deems it fit to apply the
Arbitration Rules. The venue for arbitration shall be Gothenburg, Sweden, and English shall be
the language used in the arbitral proceedings.
Notwithstanding the above, either Party may seek interim relief or injunctive legal proceedings
from any court having competent jurisdiction at any time.
14. Indemnity by You
Subject to the extent allowed by applicable law, you hereby commit to indemnify, defend, and
shield Lovelue, along with our affiliates, and the officers, directors, agents, and employees of
both parties, from and against any and all complaints, demands, claims, damages, losses, costs,
liabilities, and expenses, including attorney’s fees. This indemnification pertains to, arises from,
or is in any way connected to your access to or utilization of the Service, your Content, or any
breach of this Agreement by you.
15. Entire Agreement
This Agreement, inclusive of the Privacy Policy, Cookie Policy, and any additional terms
acknowledged upon the purchase of supplementary features, products, or services on the
Service, represents the comprehensive understanding between you and Lovelue pertaining to
the utilization of the Service. The non-exercise or non-enforcement by the Company of any right
or provision in this Agreement does not waive such right or provision. You explicitly acknowledge
the non-transferability of your Lovelue account, with all associated rights to the account and its
Content ceasing upon your demise. It is expressly clarified that this Agreement does not establish
an agency, partnership, joint venture, fiduciary, or any other distinctive relationship or
employment. Consequently, you are precluded from making any representations on behalf of or
legally binding Lovelue in any capacity.
16. Lovelue
The terms constitute a binding legal agreement between you as user “you” and Lovelue (”us”,
”we”, ”the company”, “the service”, “the platform” or “Lovelue”.
Effective date
The Terms were last updated on October 03, 2024.